Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, all of our smartphones come preinstalled with Global Multilanguage ROM.
You will see the shipping cost at the end of your order. It is based on where you live.
We accept PayPal as a payment method. You can also pay by any major credit card if you don’t have a PayPal account.
Delivery will take 7-15 working days. We are shipping the products from our EU warehouse for customers located in the European Union and from our HK warehouse to the rest of the world.
Absolutely. As a reputed supplier, security is the top priority at EuDirect Shop. We ensure the security of all transaction data by cooperating with advanced security solution provider, so your information is kept intact. Safer and easier online shopping with the best supplier, EuDirect Shop is the right shopping choice for you!
You will get an email notification that your order is processing. Please allow 1-3 working days to process your order. After that, you will receive an email notification that your order is shipped. Wait a couple of days for the package to arrive and start enjoying your new smartphone.
Yes, after successful payment, an invoice will be sent to your email address.